What We Collect and Why We Collect It
When you open a bdo111 account, we collect the information you provide directly — your name, contact details, and the wallet identifier you use to deposit or withdraw. When you transact via bKash, Nagad or Rocket, we log the transaction reference, amount and timestamp so your
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account wallet stays accurate and disputes can be resolved quickly. We also collect device data automatically: your browser type, IP address, and session activity. This helps us detect irregular login attempts and keep your account secure. We do not sell your personal data to third parties.
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Data shared with payment processors like bKash or Nagad is limited strictly to what those processors need to complete your transaction. We retain your account data for as long as your account remains active and for a period afterwards as required by applicable legal obligations in
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your eligible region. You may request a copy of the data we hold on you, or ask us to correct inaccurate information, at any time through our support channel. Availability of certain features and the specific legal basis for processing depend on your local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.