Account Verification at bdo111
Verification protects your balance and makes sure withdrawals reach the right wallet. We ask for a government-issued ID — National ID card works, as does a passport — and a photo that matches it. Upload both through the Verification section in your account settings; the review typically covers the document quality and the name match with your registered mobile wallet. A verified
account also removes friction on larger withdrawals. Think of it as a one-time step that keeps your funds moving cleanly. If a document upload fails, our support team can walk you through the correct format.
- Open account settings — Go to your profile and select the Verification tab to start the document upload.
- Upload a valid ID — A National ID card or passport works — the name must match your registered wallet account.
- Submit for review — Once both documents upload cleanly, submit; we review and update your account status.
- Verification confirmed — You receive an in-account notification when your status is active and full withdrawal access is open.